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Technical Support

Welcome to Signalogic's Technical Support Pages. These pages are an example of our commitment to providing the highest level of customer service, including difficult areas of engineering and technical design and development.

First and foremost, if you need solutions to common problems and questions concerning DSP software and hardware products, including installation and getting started, please check here first. These pages are designed to help you get started with products, get familiar with and better utilize them, and resolve more difficult issues you may experience.

The information you find here is based on collation of e-mail text from previous customer technical support questions to which Signalogic engineers responded. In the last 4-5 years, there have been literally 100s of such responses. These pages are organic; we expect them to continue to grow and be enhanced with cross-references. Please feel free and encouraged to provide to Signalogic feedback about these pages by contacting Tech Support.

Technical support may be limited for customers who refuse to use diagnostics and utilities included in standard software tools such as Hypersignal-Macro, DirectDSP, SCI, VDS, and other packages offered by Signalogic. Those tools exist for several reasons, a key one being to assist our engineers in providing accurate and rapid tech support. For example, to debug problems and resolve technical issues, we may ask you to run certain tests using the standard software and then compare your results with ours.

Below you will find several categories of technical support, organized by product or area, and also organized alphabetically.

• Case Incidents

• Getting Started and General Information

• Other Technical Reference

• Training

• FTP Site Documentation

• Search Technical Support Pages

• Tech Support Procedures

• Installation and Startup

• Dual-Boot Systems

• Hardware Data Sheets

• Software Data Sheets

• AD_DA_Converter Data Sheets

• Source Codes

• DSPower Software Technical Information

• Developing DSP Code (2063 KB)

• DirectDSP Software Technical Information

• Adding User-Defined 'C' Routines to Real-Time DSP Code

• SigC67xx Set Up

To search Signalogic Technical Support pages, enter keyword(s) in lowercase letters, and click on the "Search" button.


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