Signalogic is committed to providing the highest level of customer service to include the most difficult areas of engineering design and development.
Whether your need is solutions to initial problems of installation and startup or later operational issues, we are here to help. The subjects that follow are intended to help you get started with products, become familiar with them, improve utilization as well as resolve the more difficult issues you may experience.
The information furnished here is based on a collation of previous customer technical support questions to which Signalogic engineers responded. These pages have been enhanced over time with cross-references. Please feel free to provide feedback about subjects shown by contacting Tech Support.
We strongly encourage customers to use the diagnostics and utilities included with standard software tools such as Hypersignal-Macro, DirectDSP, SCI, VDS, and other packages offered by Signalogic. Those tools exist for several reasons, a key one being an assist to our engineers in order for them to provide fast and accurate tech support. For example, to debug problems and resolve technical issues, we may ask you to run certain tests using the standard software to allow comparing your results with ours.
Below you will find multiple categories of technical support, organized by product and area as well as alphabetically.
For general info, please fill out info forms on individual pages, or send email to info (at) signalogic (dot) com. Comments, suggestions, or problems with our web site? Contact the Signalogic web team at web_team (at) signalogic (dot) com
Gen Info: 214-349-5551 | Ordering Info
Signalogic, DirectCore, CIM, and "We make computing faster" are registered trademarks of Signalogic, Inc. coCPU, EdgeStream, RobotHPC, SentinEye, DeepDome, and DeepLI are trademarks of Signalogic. Nvidia is a registered trademark and DeepStream is a trademark of Nvidia Corporation. Roomba is a registered trademark of iRobot. MATLAB is a registered trademark of The MathWorks. Telogy Networks is a registered trademark of Texas Instruments-Telogy. LabVIEW and Hypersignal are registered trademarks of National Instruments. Windows and Visual Studio are trademarks of Microsoft.
Signalogic operates primarily in SIC Code 7373 and NAICS Code 541512, and secondarily in SIC codes 3679 and 7372, and NAICS codes 541511, 334111, 518210, and 513210.
Links to external web pages on this website are provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by Signalogic of any of products, services, or opinions of corporation, organization or individual web pages so linked. Signalogic bears no responsibility for the accuracy, legality or content of any linked external web pages or that of their subsequent links.
Use this website at Your Own Risk. We provide technical information and material on this website for informational, research and development, and study purposes only. All information and material on this website is technical in nature and not intended as advice for financial, business, or health purposes. We try to ensure that information and material posted to this website is accurate and with adequate descriptions. Despite our efforts, content on this website may, from time to time,